Frequently Asked Questions
The probe measures the internal temperature of your food and sends real-time readings to your phone, so you can cook without checking constantly.
Yes — it’s designed for precise readings across steaks, chicken, pork, fish, and oven-roasted dishes, ensuring perfectly cooked results every time.
The smart probe holds a long-lasting charge, and the bamboo charging base keeps it powered and ready whenever you need it.
Absolutely — the probe is built to handle high heat, making it ideal for grilling, smoking, roasting, and everyday kitchen cooking.
Yes — simply wipe it down or rinse the metal portion under water. The bamboo charging block should be kept dry.
Yes — connecting to the companion app gives you live temperature tracking, cooking alerts, and recommended doneness guides for effortless results.
We offer a 30-day return window from the date you receive your order.
To be eligible for a return:
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
- You must contact us at info@bastrova.com within 30 days of delivery
As part of the return request, you must provide:
- 4 clear photos of the item and packaging
- 1 short video (10–15 seconds) showing the condition of the item and any claimed issue
Returns submitted without the required photos and video will not be reviewed or approved.
Please note:
- Sale or promotional items are non-refundable
- Change of mind returns are not accepted
- Items sent back without prior approval will not be accepted
If your item arrives damaged, defective, or incorrect, please contact us immediately so we can assess and make it right.
United States: 13–16 days
United Kingdom: 4–7 days
Australia: 5–14 days
New Zealand: 5– 14days
Canada: 7–12 days
This thermometer helps me avoid wasting money on overdone roasts.
It eliminates guesswork and helps me cook confidently.
Effortless Precision for Perfectly Cooked Meals
This smart wireless thermometer delivers fast, accurate temperature readings, helping you cook every dish to perfection without guesswork. Its sleek bamboo charging base keeps your kitchen organized while the probe ensures consistent results, whether you're grilling, roasting, or meal prepping.
Perfectly Cooked Meat, Every Single Time
This smart wireless thermometer gives you fast, accurate temperature readings so you never overcook or undercook again. Just insert, grill, and let the precise sensor handle the guesswork — delivering juicy, consistent results with zero effort.
