Frequently Asked Questions
You can use the GrillOrb™ for vegetables, shrimp, small meat cuts, fries, and other foods that usually slip through grill grates.
Yes! The GrillOrb™ is made from durable, heat-resistant stainless steel that can withstand standard BBQ temperatures
Simply open the basket, rinse off any residue, and place it in the dishwasher. For extra shine, use a pre-soaped steel wool pad.
The GrillOrb™ works on most gas, charcoal, and electric grills. Just place it directly on your grill grates and rotate as needed for even cooking.
No, it comes fully assembled and ready to use right out of the box.
We offer a 30-day return window from the date you receive your order.
To be eligible for a return:
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
- You must contact us at info@bastrova.com within 30 days of delivery
As part of the return request, you must provide:
- 4 clear photos of the item and packaging
- 1 short video (10–15 seconds) showing the condition of the item and any claimed issue
Returns submitted without the required photos and video will not be reviewed or approved.
Please note:
- Sale or promotional items are non-refundable
- Change of mind returns are not accepted
- Items sent back without prior approval will not be accepted
If your item arrives damaged, defective, or incorrect, please contact us immediately so we can assess and make it right.
United States: 7 – 12 days
United Kingdom: 6 –10 days
Australia: 6 – 10 days
New Zealand: 6 - 10 days
Canada: 6 –10 days
Stories From People Who Actually Use It
I've got three. Love them
I ordered mine last week & I can honestly say I love it. Getting one for my Dad this week ❤️
How is this not everywhere yet?
Hi team yes Angela my daughter loves these fantastic a must have for all bbq enthusiasts.
I've got three. Love them
I ordered mine last week & I can honestly say I love it. Getting one for my Dad this week ❤️
How is this not everywhere yet?
Hi team yes Angela my daughter loves these fantastic a must have for all bbq enthusiasts.
I've got three. Love them
I ordered mine last week & I can honestly say I love it. Getting one for my Dad this week ❤️
How is this not everywhere yet?
Hi team yes Angela my daughter loves these fantastic a must have for all bbq enthusiasts.
I've got three. Love them
I ordered mine last week & I can honestly say I love it. Getting one for my Dad this week ❤️
How is this not everywhere yet?
Hi team yes Angela my daughter loves these fantastic a must have for all bbq enthusiasts.
I've got three. Love them
I ordered mine last week & I can honestly say I love it. Getting one for my Dad this week ❤️
How is this not everywhere yet?
Hi team yes Angela my daughter loves these fantastic a must have for all bbq enthusiasts.
I've got three. Love them
I ordered mine last week & I can honestly say I love it. Getting one for my Dad this week ❤️
How is this not everywhere yet?
Hi team yes Angela my daughter loves these fantastic a must have for all bbq enthusiasts.
Fantastic
Mine arrived today, just before Christmas day. So happy that it came on time. My dad is going to love it 🩷
This has changed the way I cook, would strongly recommend
Amazing 🔥
Priscilla Inglis can confirm not a scam i got mine last week i love it
Fantastic
Mine arrived today, just before Christmas day. So happy that it came on time. My dad is going to love it 🩷
This has changed the way I cook, would strongly recommend
Amazing 🔥
Priscilla Inglis can confirm not a scam i got mine last week i love it
Fantastic
Mine arrived today, just before Christmas day. So happy that it came on time. My dad is going to love it 🩷
This has changed the way I cook, would strongly recommend
Amazing 🔥
Priscilla Inglis can confirm not a scam i got mine last week i love it
Fantastic
Mine arrived today, just before Christmas day. So happy that it came on time. My dad is going to love it 🩷
This has changed the way I cook, would strongly recommend
Amazing 🔥
Priscilla Inglis can confirm not a scam i got mine last week i love it
Fantastic
Mine arrived today, just before Christmas day. So happy that it came on time. My dad is going to love it 🩷
This has changed the way I cook, would strongly recommend
Amazing 🔥
Priscilla Inglis can confirm not a scam i got mine last week i love it
Fantastic
Mine arrived today, just before Christmas day. So happy that it came on time. My dad is going to love it 🩷
This has changed the way I cook, would strongly recommend
Amazing 🔥
Priscilla Inglis can confirm not a scam i got mine last week i love it
The Difference Between Fighting the Grill and Controlling It.
Even, Controlled Cooking Without Constant Attention ✅
With the basket, food rotates and cooks evenly on all sides without needing to be individually flipped or monitored. Vegetables and smaller cuts receive consistent heat exposure, reducing hot spots, burning, and undercooking.
No Food Loss Through the Grates ✅
The enclosed mesh design keeps vegetables, seafood, and smaller meats securely contained while still allowing smoke and heat to circulate freely
Cook More at Once Without Crowding the Grill ✅
The basket allows multiple ingredients to be cooked together in a compact, vertical space without spreading food across the grates. Mixed vegetables and meats can be grilled simultaneously without interference.
Even, Controlled Cooking Without Constant Attention ✅
With the basket, food rotates and cooks evenly on all sides without needing to be individually flipped or monitored. Vegetables and smaller cuts receive consistent heat exposure, reducing hot spots, burning, and undercooking.
No Food Loss Through the Grates ✅
The enclosed mesh design keeps vegetables, seafood, and smaller meats securely contained while still allowing smoke and heat to circulate freely
Cook More at Once Without Crowding the Grill ✅
The basket allows multiple ingredients to be cooked together in a compact, vertical space without spreading food across the grates. Mixed vegetables and meats can be grilled simultaneously without interference.
Uneven Cooking and Constant Micromanagement ❌
Food cooks inconsistently due to hot spots, forcing constant flipping, repositioning, and attention.
Food Loss Through the Grill Grates ❌
Smaller vegetables, seafood, and chopped meats slip through the grates, burn, or are lost entirely.
Limited What You Can Cook on the Grill ❌
Many foods are avoided altogether because they’re too small, delicate, or impractical to grill directly.
Uneven Cooking and Constant Micromanagement ❌
Food cooks inconsistently due to hot spots, forcing constant flipping, repositioning, and attention.
Food Loss Through the Grill Grates ❌
Smaller vegetables, seafood, and chopped meats slip through the grates, burn, or are lost entirely.
Limited What You Can Cook on the Grill ❌
Many foods are avoided altogether because they’re too small, delicate, or impractical to grill directly.
Even heat circulation ensures perfectly cooked food, Effortless grilling process, Seals in natural juices and prevents flare-ups
Forget scrubbing dirty grates by hand. Just toss the basket in the dishwasher, and you’re done it saves time both before and after the BBQ.