Frequently Asked Questions
Yes — they’re designed to handle high temperatures, giving you safe control over hot grills, pans, and utensils.
Yes. The storage case is built with a reinforced exterior, strong stitching, and elastic straps that secure each tool so nothing shifts during transport — ideal for camping, picnics, or backyard BBQs.
Yes. They’re lightweight, breathable, and lined for comfort without sacrificing protection.
Definitely — they’re ideal for ovens, fireplaces, air fryers, smokers, and general kitchen cooking.
Very. The outer layer wipes clean quickly, and the gloves are machine-washable for deeper cleaning.
Yes — the flexible design provides a universal, comfortable fit for most hand sizes.
We offer a 30-day return window from the date you receive your order.
To be eligible for a return:
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
- You must contact us at info@bastrova.com within 30 days of delivery
As part of the return request, you must provide:
- 4 clear photos of the item and packaging
- 1 short video (10–15 seconds) showing the condition of the item and any claimed issue
Returns submitted without the required photos and video will not be reviewed or approved.
Please note:
- Sale or promotional items are non-refundable
- Change of mind returns are not accepted
- Items sent back without prior approval will not be accepted
If your item arrives damaged, defective, or incorrect, please contact us immediately so we can assess and make it right.
United States: 13–16 days
United Kingdom: 4–7 days
Australia: 5–14 days
New Zealand: 5– 14days
Canada: 7–12 days
Grill Safer, Faster, and With Total Confidence
These heat-resistant gloves let you flip, lift, and cook over open flames without burns, slips, or hesitation — giving you safer handling and smoother grilling every time.
Maximum Heat Protection for Every BBQ
Grill safely and confidently with heat-resistant gloves that shield your hands, stop burns, and give you a secure grip even over high flames.